Shipping policy
Last updated: 06/05/2026
At Eatsalt, we aim to deliver your order quickly, reliably, and at a fair cost. Below you’ll find everything you need to know about our shipping options, costs, and delivery times.
🇬🇧 UK Shipping
We currently ship across the United Kingdom using trusted courier services.
Standard Shipping (2–4 working days)
- £3.99 for orders under £40
- FREE on orders over £40
Express Shipping (1–2 working days)
- £5.99 flat rate
Orders are typically processed within 1–2 working days. During busy periods, processing times may be slightly longer.
📦 Order Processing
- Orders are processed Monday–Friday (excluding bank holidays)
- Orders placed after 2pm may be processed the next working day
- You will receive a confirmation email once your order has been dispatched
🚚 Delivery Information
- Delivery times are estimates and not guaranteed
- Once your order has been dispatched, we are not responsible for courier delays
- If no one is available to receive your parcel, the courier may leave it in a safe place or attempt redelivery
🌍 International Shipping
We currently do not offer international shipping. If this changes, we will update this page.
📍 Incorrect Addresses
Please ensure all shipping details are correct at checkout.
We cannot be held responsible for orders shipped to incorrectly provided addresses.
❗ Delays & Issues
If your order hasn’t arrived within the expected timeframe, please contact us at:
info@eatsalt.com
We’ll work with the courier to resolve the issue as quickly as possible.
📬 Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with:
- Your order number
- Photos (if applicable)
We’ll resolve this promptly.
🔄 Returns & Refunds
For information on returns, please see our Returns Policy.